How To Guide: Check the Status of Your Order

We have added a new feature to our website, Check Order Status. This can be found in the top right-hand corner next to Login. 

You will need your Confirmation / Order ID to check the status. 

When checking your order, these are the messages you can expect:

Delivery Orders

  • Order Received – We have received your order in our system and it will be worked on in the order it was received.
  • In Progress – Your order is being worked on for delivery and you will be contacted to set a delivery date
  • Fulfilled – Your order is completed and a delivery date is scheduled

Pick Up Orders

  • Order Received - We have received your order in our system and it will be worked on in the order it was received.
  • In Progress – Your order is being worked on for pickup and you will be contacted when your order is ready
  • Fulfilled - Your order is completed and ready for pick up