How-To Guide: Check the Status of Your Order

We have added a new feature to our website, Check Order Status. This can be found in the top right-hand corner next to Login. 

You will need your Confirmation / Order ID to check the status. 

When checking your order, these are the messages you can expect:

  • Delivery Orders

Order Received – We have received your order in our system and it will be worked on in the order it was received.
In Progress – Your order is being worked on for delivery and you will be contacted to set a delivery date
Fulfilled – Your order is completed and a delivery date is scheduled

  • Pick Up Orders

Order Received - We have received your order in our system and it will be worked on in the order it was received.
In Progress – Your order is being worked on for pickup and you will be contacted when your order is ready
Fulfilled - Your order is completed and ready for pick up
**Pick-up only locations: We will contact you to schedule a pick up time when your order is fulfilled.