Notice of Rewards Program Retirement

Make Way for a New Rewards Experience

At Trulieve, we deeply value our customers and want to show you our thanks for staying true. That's why we've rolled out an all-new, refreshed, and revamped loyalty program to help you save on what you love. Learn More

ⓘ  Our Old Loyalty Program Has Ended

In its place, the new Trulieve Rewards program has officially launched in Florida, Connecticut, West Virginia, Georgia, Pennsylvania, Arizona, Ohio and Maryland.

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Use Your Points While You Can!

Remember, you can still redeem and accrue your points on purchases until the program officially ends. Rest assured, all points will be honored until the date that your program ends.

After that, your points history will start fresh. You'll have to sign up for the NEW Trulieve Rewards program to start accruing again.

Other Ways to Save At Trulieve

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❓  Frequently Asked Questions

We understand you might have questions about the transition. Here are a few frequently asked questions and their answers.

Q: How long do I have to use my current points?

A: Until the close of business on the program end date in your state.


Q: When will I stop accruing points?

A: Until the close of business on the program end date in your state.


Q: Why is the current loyalty program ending?

A: We're innovating to serve you better with a new loyalty program.

Q: Will there be a new loyalty program?

A: Absolutely! A new and improved program is coming your way very soon!

Q: Why can't I roll over my current points?

A: The new program is a complete revamp, offering enhanced rewards and a point system that works in your favor.

Q: Can I convert unused points to cash?

A: Points cannot be converted to cash.

Q: Who can I contact for more questions?

A: Email us at



As always, thank you for being dedicated customers and patients. We know you'll be as excited about the all- new rewards program as we are! Click here to learn  more about the NEW Trulieve Rewards!


🙋🏻‍♀️  Have Questions or Need Support?

You can conveniently check your point balances during your next visit to your local Trulieve by simply asking a Dispensary Associate. Alternatively, feel free to reach out to our LIVE customer support with two options below.

🧑‍💻 Customer Support: 1-844-878-5438

⏰ Hours of Operation:

Mon-Fri: 8:00am-9:00pm EST
Sat: 9:00am-7:00pm EST
Sun: 9:00am-7:00pm EST

✉️ Email: