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Aug 04, 2020
The Needs of the Patients Always Come First
Florida Exchange Policy:
We have the best exchange program in the industry – no question. We know what may work for one Patient, may not be the relief needed for another. With so many options at Trulieve, there is something for everyone. All it takes is some understanding and a little trial and error to find what’s best for you.
We stand behind all the medicines, batteries, and accessories sold at our dispensaries. Should a Patient ever feel there is an issue with their medicine or battery device, we can absolutely accommodate an exchange at any location or via delivery to your home. This exchange would happen at no cost to you. Should a delivery exchange be preferred, there will be no charge for delivery.
*Trulieve reserves the right to deny exchanges if abuse of the program is determined.
Massachusetts Exchange Policy:
We have the best exchange program in the industry – no question. We know what may work for one Patient, may not be the relief needed for another. With so many options at Trulieve, there is something for everyone. All it takes is some understanding and a little trial and error to find what’s best for you.
We stand behind all the medicines, batteries, and accessories sold at our dispensaries. Should a Patient ever feel there is an issue with their medicine or battery device, we can absolutely accommodate an exchange. This exchange would happen at no cost to you.
*Trulieve reserves the right to deny exchanges if abuse of the program is determined.
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